Service, Warranty, Support

Support

Tannertrack is committed to After-sales support for our tractors; whether it is some general advice or a warranty issue we are only a phone call away. We offer a range of services which prove to be of great help to our customers and a Warranty to put our customers at ease with any doubts they may be having in their mind.

Services

Although most people are able to service our products on their own, owing to the built quality and design of the tractors, yet we have a network of service people all round the country and provide servicing of tractors ourselves too. For further product support, we keep spare parts in stock and make them readily available for our customers in need.

At Tannertrack, we aim to provide the best possible After-sales Support, with the below–mentioned services provided to our customers:

  • Advice on servicing
  • Servicing
  • Tractor Setup
  • Tractor Adjustments
  • Spare Parts support
  • Tractor Attachments

We also make quick videos on how to do things like setting clutch adjustment or refitting Backhoe.

WARRANTY

TannerTrack supports its customers with their purchases by offering a warranty on everything sold.

Our Warranty is a written warranty that you can read upfront, so there are no catches or hidden conditions. It is NOT sold from a third-party Warranty company out there to make money.

 

LOVOL 3 year warranty

Our LOVOL Tractors have a 3 year warranty for parts and labour

we are more than happy to share our warranty details with you. Here is a quick breif below of the basics of our warranty please call to discuss if you have any questions and we can send you the full details.

Download the below pic Here

INLON-TYM 3 year warranty

Our TYM range of tractors is backed by the long standing company's, eg Perkins, Mitsubishi, Inlon

3 year warranty. More details are available

 

What's Not Covered:

  • Normal wear and tear: Items like tyres, filters,belts and fluids are subject to regular maintenance and are not covered under warranty.
  • Operator error: Improper operation or maintenance can void warranty coverage.
  • Modifications: Unauthorized modifications to the tractor can also void warranty coverage.

Making a Warranty Claim:

  1. Contact Tannertrack: If you have something that has failed and is a warranty claim, please contact our service department on 1300 144 988
  2. Provide necessary information: Be prepared to provide details about the issue, your tractor's serial number engine number ect.
    We generally just get all these photos when we do the warranty work ourselves its only if we are not doing the work we then get the photos off you.
  3. Warranty Timeframe: Our team will work with you to schedule the repair appointment ASAP at your property or at our workshop with a qualified mobile technician.

Our Commitment to Customer Satisfaction

At Tannertrack, we strive to provide the highest level of customer service. We are dedicated to resolving warranty issues quickly and efficiently to minimize disruption to your work.

We honor our warranty and are happy to answer any questions you may have about it.